Returns and exchanges

The company carries out the return and exchange of goods of proper quality in accordance with the Law "On the Protection of Consumer Rights".

Return delivery of goods is carried out by agreement.

RETURN AND EXCHANGE TERMS.

- Return and exchange of goods is possible within 14 days after receipt of the goods by the buyer.

RETURN TERMS FOR GOODS OF PROPER QUALITY


You can return or exchange the product if:

  • the product has not been used and has no traces of use by the consumer:
  • scratches, chips, abrasions, stains, etc.;
  • the product is fully assembled and the factory packaging is preserved;
  • all labels and factory markings are preserved;
  • the product retains its presentation and consumer properties.


In accordance with the Law "On Protection of Consumer Rights", the company may refuse the consumer to exchange or return goods of proper quality if they belong to the categories specified in the current List of non-food goods of proper quality that cannot be returned or exchanged. To return the goods by Nova Poshta, you must send the goods to the following details: Recipient: Mr.Rich LLC, Sales Department. + 38 (099)-024-09- 19 Address: Kiev, Warehouse No. 1, Branch No. 1: 135 Pirogovsky Put St.,

Delivery: - Warehouse The "Return Delivery" and "Cash on Delivery" services must be canceled Delivery payment - at the sender's expense.